Managing for Results

This world class program for senior managers and executives has been taught across the world by a world renowned, leading thinker and business coach. The program has transformed many executives and their organizations. It is designed to equip participants with the skills they need to achieve corporate success by improving their performance in order to build positive, steady and profitable results

Next program starts on 27th - 28th January 2012

Customer Service Excellence

Effective customer service is powerful and competitive differentiator. Organizations should therefore strive to achieve excellent service. This program is designed to equip frontline staff with skills to adopt better working attitudes and behaviors that will constantly create positive customer experiences that inspire customer satisfaction and loyalty.

Next program starts on 15th - 17th Feb. 2012

Essential Management Skills for PA’s/ Executive Secretaries

In today’s world, the role of the PA’s and Executive Secretaries is rapidly changing as their impact on the management of the business continues growing. They have become vital members of the management team. This program will equip them with an in-depth knowledge of managerial tools and skills.

Next program starts on 25th – 27th April 2012

High Powered Selling

High powered sales and marketing have become the centre of competitiveness in the market today. This highly practical course is designed to equip today’s accomplished sales professionals with the skills for enhancing their performance and thereby stepping up their game to becoming sales champions. It targets Sales Managers and Sales and Marketing Executives. » Read more

Next program starts on 28th – 30th March 2012

Effective Records Management

Information is an asset and a valuable resource if available at the right time, in the right place and the lowest cost. This program is designed to equip information handlers to analyze, design, install and maintain sound records management systems in their organizations. It targets Assistant Librarians, Registry Clerical Staff, Secretaries and Personal Assistants.

Next program starts on 2nd – 4th Feb. 2012

Personal Leadership Growth

You need to be a success as an individual before you can lead your organization to success. This dynamic program targets all staff, managers and senior executives. It equips them with the tools to motivate them to actualize their potential by taking charge of what they do and achieve success in every dimension of their life.

Next program starts on 6th – 8th June 2012